_edited_edited_edited.png)
_edited_edited.png)
Our services
Food & Beverage: A Culinary Experience Like No Other
At Promise Hospitality Group, food and beverage are at the heart of everything we do. Our mission is to deliver exceptional dining experiences that combine innovation, quality, and hospitality. From carefully curated menus showcasing global flavors to expertly crafted cocktails, every detail is designed to create unforgettable moments for our guests.
Each of our restaurants embodies a unique identity, offering diverse cuisines and atmospheres to cater to every occasion. Whether it’s a premium steakhouse dinner, a casual bite with friends, or a refreshing cocktail at the bar, we ensure every plate and every sip exceeds expectations.
Learn more about how we bring culinary excellence to life and explore the flavors that make our establishments stand out.
“Redefining culinary excellence—where every flavor tells a story and every moment leaves a lasting impression.”Communications | Exclusive Access to Top Influencers & Media Outlets | Creating Unforgettable Brand Experiences | Crafting Stories That Resonate & Inspire | Your Partner in Luxury & Travel PR Excellence
Our Operations
Our Operations
Team SOPs
Works with hotel ownership, brands, managers to develop SOPs
SOPs include:
- in-room delivery
- food runner services
- guest relations
- brand / team modules.
Quality Service Audit
- 6 audits annually
- Receives QSA every 6 months at random from brands, management companies, and asset managers
- Comply with the right brand standards (i.e. Pepsi / Marriott)
- Adhere to uniforms, staff language and presentation, physical kitchen and property FF&E and OS&E
Quality Service Audit
- Tracks guest feedback and sentiment on Medallia and across social review sites including sites like Tripadvisors.
- Medallia helps us track service and food quality by meal period and overall likelihood to recommend.
CULINARY
CULINARY
Menu Design
- Designs and curates each menu to meet population expectations and seasonality - Vary between single men facilities and family shelters depending on cultural background.
Content Creation
- Designs and curates each menu to meet population expectations and seasonality - Vary between single men facilities and family shelters depending on cultural background.
Campaign Planning
- Designs and curates each menu to meet population expectations and seasonality - Vary between single men facilities and family shelters depending on cultural background.